His information aligned with everything I had learned, and he also helped me connect the dots on the math behind the calculations. I had done my research ahead of time, so that I was not going in blind. He sat down with me and explained the differences between the types (single stage, dual stage, and variable) and the pros and cons of each. Their sales person (Bradley) came over the same day and measured and tested the existing system. I called Abacus for a comparison quote on an ancient AC unit. Would definitely recommend (and will use them again in the future). He worked on the toilet and sink for over 3 hours and didn’t even seem a little frustrated. He was professional, yet personable (we have a TV show liking in common) and was very verbal with what was causing the issues, how to prevent it, and all of our options (like a new garbage disposal vs taking it out altogether - I’m in an office). I called another very reputable company they are charging me $1670 for the entire job evap coil service fees and recharging the system.

They want $6k after the $1000 I already paid for my ac to not work. they charge the system on 6/6 and on 6/9 they are back out here because my ac is not working. Then the good part they say my ac needs charging tries to sell me all these redundant stuff adding up to $13k. first they charge a membership which wasn’t taken off after I requested, then I just mentioned a home warranty which we do not have and I get charged another $199. Judy DavisĮveryone is extremely friendly but good lord they are expensive. I could not be happier with the service and especially Mr.Castro. I will always use Abacus for any needs that I have in the areas they provide. He also contacted a water restoration company to come to my home tomorrow to check water damage.

It was a HUGE job and he called for another technician to help him and he ordered all the parts and was done with the installation of a new hot water heater(in the attic) re-piped everything that needed to come up to code and was finished by 6:45pm. He diagnosed it quickly and explained to me in detail what needed to be done. There may be exceptions if we need to order a part or if the call comes late in the day.Mr.Castro arrived at my home on time and began a very thorough inspection of my problem area. We fully stock our warehouse and vans, and in most cases our techs can come to complete the work in the same day. That means that if you expect the work to take two hours and it actually takes six, we will only charge you for the two hours in your quote. Your final invoice will reflect the price you were given to begin with. A service expert will initially visit and provide you with a quote before beginning any work. We calculate all of our pricing by the hour. You can go about your day as you normally would, and we will call you in advance to let you know when your technician will arrive with as much warning as you need to meet them. We will provide you with an arrival window for your service expert. We understand your time is valuable, and we want to minimize any disruptions to your life.

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Abacus plumbing